playexchange
playexchange
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This app is available for your device
playexchange
This app is available for your device
Contact
+91 7306697916
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the playexchange?
To log in, open the app and enter your registered mobile number to receive an OTP verification code. Once verified, you'll be logged in without needing a password or email. This simplifies the login process for easy access.
Q2: What should I do if I am not getting OTP?
To begin, ensure a strong internet connection is established. Wait for a stable signal and click "send OTP" to proceed. If the OTP doesn't arrive, use the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your active account number. If your account number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate the transfer. This will assist with shifting your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once you've installed the new version, you should be able to access it easily.
Q1: What is the minimum withdrawal amount in the playexchange?
In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other apps. However, it only allows withdrawal of earnings from gaming activities, not bonus amounts collected. This means users can only withdraw the money they've earned from gaming, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details in the app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow the process to complete within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay can extend the overall processing time beyond the usual timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned from gaming can only be used for gaming purposes and cannot be withdrawn. Any winnings earned with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If not, the funds will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
We take pride in providing a safe and welcoming environment where you can fully enjoy a flawless gaming experience. Our platform supports a wide range of deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies, ensuring that your transactions are swift and secure. We understand the importance of convenience and peace of mind when it comes to managing your finances, and we have taken every precaution to ensure that your transactions are processed with the utmost care and confidentiality. In addition to our robust payment infrastructure, our dedicated customer support team is available 24 hours a day, 7 days a week to assist you with any questions or concerns you may have. Our team is comprised of experienced professionals who are passionate about providing exceptional service and are committed to resolving any issues you may encounter in a timely and effective manner. We believe that a positive and satisfying gaming experience is not just about the games we offer, but also about the overall quality of our platform and the level of support we provide. That's why we are constantly working to improve and enhance our services, ensuring that you have a seamless and enjoyable experience every time you play with us.
Our user-friendly interface ensures a seamless navigation experience, allowing you to easily explore our extensive library. We prioritize your convenience by providing support for a wide range of deposit and withdrawal methods, including the major credit cards, e-wallets, and cryptocurrencies. This ensures that transactions are swift and secure, giving you peace of mind as you manage your accounts. With our intuitive interface, you can access our vast library with ease, discovering new content and services tailored to your needs. Our search function is designed to help you quickly find what you're looking for, and our categorization system makes it easy to browse through our vast collection. In addition to our user-friendly interface, we also prioritize your security and convenience by offering a variety of deposit and withdrawal options. You can use your major credit cards, such as Visa, Mastercard, and American Express, as well as popular e-wallets like PayPal and Skrill. We also accept cryptocurrencies like Bitcoin and Ethereum, giving you the flexibility to choose the method that best suits your needs. Regardless of the method you choose, rest assured that all transactions are processed securely and efficiently. Our system is designed to ensure that your personal and financial information is protected, so you can focus on what matters most - exploring our library and enjoying our services.